We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
Whenever I go to the page I have put the short code in to, I get an endless loading bar. It sees that I have put the short code in there, but keeps on loading forever.
Hope to get this figured out soon.
Thanks
Edit: Forgot to mention I am on the free plugin to test it out
Hi Spencer,
Thank you for your interest in our plugin.
Can you please check whether you have connected provider to the services? Go to the Settings page and open Provider Settings, then open Assigned services tab and check the services so you can make connection between provider and services.
Can you please tell me are you using our latest Lite version? Because we have fixed this issue and made this connection to be automatic.
Best regards.