We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am using lite before I purchase to see what the table will look like. The table has 23 columns but I only can see four and there is no scroll bar to slide over.How do I show all 23 columns or use a scroll bar to do this?
Thanks,
Greg
Hi Greg,
Thank you for your inquire.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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It is currently on local server here in my office. I will try to post to a life site later today.
Thanks.
HI Greg,
Ok, you can also send me the file from which you created that table so i can take a look on my side with the lite version.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
HI Greg,
OK the issue is that the columns from Hive Scale column.
As I can see there is some kind of formatting for those columns because the text is displayed on 45 degrees.
Unfortunately our plugin does not support any kind of formatting in the file.
You can take a look at this link to see how you can properly prepare a file in order to create a table.
Also the first row in the file must be the column names, so I suggest you to delete Vendor/Organization and place the name of the columns instead for A1,B1, C1... etc.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Does the paid version allow me to place the first row in? I could add Vendor/Organization to each affected column and then Sensor to each column and so forth.
What does the paid version let me do that I won't be able to do for the client with the free version?
Greg
Hi Greg,
You can check all paid plugin features on our sandbox site.
http://sandbox.wpdatatables.com/
Maybe the best solution is to try to make that table there and see what can you build with your file.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Bogdan,
I am currently working on this site locally and will be purchasing the paid version. I'm worried if I purchase it now for the local server, and then I place my site on a review site for my clients, the license will not transfer over to the final client site.
Can you let me know how it works? I use Desktopserver locally and will be placing the site at reviewmysitelive.com and then eventually to http://colonymonitoring.com
Thanks,
Greg
Hi Greg Zilberfarb,
"I am currently working on this site locally and will be purchasing the paid version. I'm worried if I purchase it now for the local server, and then I place my site on a review site for my clients, the license will not transfer over to the final client site."
- Don't worry about this. Just don't activate the plugin on your local machine and then you will not have the problems with the activation on your client's site. Event if you activate the plugin on your localhost you can easily deactivate it same way as you activate it from the plugin settings page.