We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
Will fixed headers (in the first row and column) ever be available? If so, when?
regards, Andrew
Hi Andrew,
Thank you for your interest in wpdatatables.
Sorry for late response.
We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.
These features at the moment will not be included in plugin built in features because it really depends on the theme that users are using.(there are a lot of conflicts in layout).
Best regards
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hi Milan,
Thanks. In your reply you mentioned the following about fixed headers:
"These features at the moment will not be included in plugin built in features because it really depends on the theme that users are using.(there are a lot of conflicts in layout)."
If a third part developer was doing this for us, using one theme, would we potentially face a lot of conflicts in layout for us as an individual company? Or is it that since you have thousands of customers with different scenarios using tables in all different ways these conflicts can't be managed logistically due to the shear size of it?
In your opinion, would it be fine for us to have fixed headers on one website where we could easily resolve these conflicts for our table?
Would it matter that we have separate mini tables on each product page and then a large table that a user can build by selecting many of our products?
If it is fine for us to do it, what is the best way - Add-on; or In the child theme as a template?
Thanks Andrew
Hi Andrew,
Sorry for late response.
We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.
This option is not possible with the plugin built in features because it really depends on the theme that users are using.
This feature can be done with some script as that is the best solution because after update you will not lose it. Also you will be able to paste this script on other pages with our tables where you what to have fixed headers and columns.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables