We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I see that the end user can hide columns in the table. However, I can't see that the end user can change the order of the columns in wpDataTables. Can this be done and if not, when could it be available?
regards, Andrew
Hi Andrew,
Thank you for your interest in wpdatatables.
Sorry for late response.
We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.
Unfortunately at the moment there’s no built-in solution. However, it appears in requests from time to time, so we will add to our idea list and look into some possible solutions on plugin side in the future.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hi Milan,
Thanks. Do you know what time frame you are looking at reviewing being able to move the order of the columns? Do you know if a third party developer could do that for us?
Thanks Andrew
Hi Andrew,
Like I explain you in previous post when we get a lot of request for some feature from time to time it will be added on our TO DO list and look into some possible solutions in the future. I can't tell you exactly when it will be or whether it will be at all.
We have our customization service, but unfortunately, at the moment we don't have available developers which can do this customization for you, because there is a lot of priority task that have to be done.
Thank you for understanding.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hi Milan,
Thanks for that. In your opinion what do you think would be the best way to do this with changing order of columns - Add-on; or In the child theme as a template?
Thanks Andrew
Hi Andrew,
Sorry for late response.
We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.
Depends on of developer what is the easy way to implement this feature. Directly in plugin, as add on or some custom script... Our practice so far was to give a customer what choice is better for him(directly in plugin or as add on- price is different of course) and add on is much better because of future updates.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables