We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – AmeliawpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #1905686
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Comments

  • Beth started the conversation

    is it possible to require payment before booking the appointment with this (Amelia) plugin?

  • [deleted] replied

    Hi Beth,

    Thank you for your interest in our plugin.

    The payment process goes during the booking, so if you set PayPal or Stripe payment your customers will not be able to complete the booking before they pay. On the last booking step they will see payment options and they will not be able to Complete the booking before they enter everything and payment passes.

    Best regards.