As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello, I bought Amelia for a website. Codecanyon sent to me an email that Amelia was updated (1.4.3). But in my Wordpress admin I cannot view any updates for Amelia, and in Amelia settings I correctly inserted the purchase code.
Hi Vitaminik,
Thank you for your purchase.
We usually wait for 4-5 days before we release the auto update for the same version.
This is a usual practice for auto update so if there is some crucial error or bug in the new version, we can prevent this.
If we release immediately auto update with the issue (hope not ) then it can auto update the plugin to many users with the issue, which can end up really bad.
We plan to release the auto update soon, but if you do not want to wait you can take a look at this link from our documentation.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables