We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
The owner wants to be cc'd on all emails to employees. How do I setup cc on notifications. I cannot find it anywhere. Thanks in advance!
Hi dhdon,
Thank you for your purchase.
Unfortunately at the moment there’s no built-in solution. However, it appears in requests from time to time, so we will add to our idea list and look into some possible solutions on plugin side for one of next versions.
We constantly strive to make our product better, and deliver the most value for our end users - so please share your feedback on what features you need in next versions on this link.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hi Milan,
Is there a way I can hard code it? Is there a class for the submission button or a way I can add a cc into the code for all submission? I just need to add an email to all submission. Does that make sense?
Hi dhdon,
Yes it is possible to hardcode. Can you please tell me which Mail service yo are using in Notification settings?
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
We are using WP SMTP plugin for other forms (like Ninja forms), so I assume we'd use the SMTP setting for Amelia.
Hi dhdon,
When you are using third party plugin for setting mail service notifications,then in our plugin you need to use WP mail as option in Mail service in Notification settings. (attachment)
To add email address (hardcode) for this mail service you need to modify file wp-content/plugins/ameliabooking/src/Infrastructure/Services/Notification/WpMailService.php around line 44
you will find this
and you have to change it to this
Of course, you need to replace [email protected] with your real mail address and like this all notifications will be sent to that mail.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
AWESOME!!! This worked great. Thank you!
Hi dhdon,
You are welcome.
If you have any more issues or questions feel free to open a new ticket, we will gladly help.
If you are satisfied with our plugin or support, we'd greatly appreciate it if you could take a minute and leave a Review on CodeCanyon on this link. It means to us a lot. Thanks!
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables