I am aware that you have a non-working day today. However, as I currently have major issues with the wpDataTables all of a sudden, I wanted to try at least to reach someone.
Out of nothing (at least it seems like it), most of the wpDataTables do not show anything anymore. Event the site is broken.
Unfortunately we weren't in when you submitted the ticket, and due to the national holiday, no one was able to reply until now.
Issues like this occur when something in the source file has been changed. I see all the tables were used by linking to an existing Google Spreadsheet.
Please note: Once you create a table from a Google Spreadsheet, changes in the core file from which a table is created, like:
Changing the column’s name,
Changing the column’s order,
Deleting the column, and
Adding a new column.
are highly not recommended, because the old table will not work, at the moment. If you make any of these changes, please recreate the table again.
If any of those things were changed in the source files, they caused this issue.
Can you try creating a new table using one of the links for the Google Spreadsheet?
thank you for your support. I see that I should not change the google spreadsheet according to your advise. However, it seems that it is not possible to create new tables as well.
I can enter the URL to the google table, but if I click "Apply", I see the loading circle to infinity. Nothing happens after that.
Would be glad if you could take a look. Feel free to use the credentials I attached in the previous post.
I honestly don't know what's going on on your end. Please take a look at the new table I created from one of the test documents (TEST SUPPORT table). Everything works fine.
Can you please provide me one of the Google Spreadsheet document's link, so that I can try adding it?
When using Google Spreadsheets as the data source please note 2 things: 1. The data is read from the data source every time the page loads, so when your tables are large (more than 2000-3000 cells) this source won’t be the right choice since the page with large tables will load slow, or even crash after reaching a certain size. 2. There is a cache on the Google side, so when you update the table it might take up to 5-15 minutes to be reflected in wpDataTable.
Looking back on item 1. - your table has 56 columns and 456 rows, so = 25536 cells.
You can import that spreadsheet using the third option when creating a table. In that case, the table is considered to be "Manual", so it's Server-side by default, and you shouldn't face this issue. Also, that table can be edited from wpDataTables, but the changes won't affect the source Google Spreadsheet file.
Dear all,
I am aware that you have a non-working day today. However, as I currently have major issues with the wpDataTables all of a sudden, I wanted to try at least to reach someone.
Out of nothing (at least it seems like it), most of the wpDataTables do not show anything anymore. Event the site is broken.
E.G.: https://capmatcher.com/capmatcher-pipeline-seed-0oz64d1j4f2b708e5d41c34972a3571e/
E.G: https://capmatcher.com/capmatcher-pipeline-automobile-startup-8b24cb173f6b8be271c613cae1d2ce08/
Plus, if I login into the backend and see the attached screenshot and I click on one of the tables, nothing is shown anymore.
I hope very much, that at least on guy can check the problem or give at least a hint, as it is very crucial right now.
Best regards,
Philipp
Also very strange is the fact that one of the tables is working: https://capmatcher.com/ausgewaehlte-startups-im-capmatcher-service/
It is the only table which is sourced by another Google Spreadsheet
Hello again Philipp.
Sorry for late response.
Unfortunately we weren't in when you submitted the ticket, and due to the national holiday, no one was able to reply until now.
Issues like this occur when something in the source file has been changed. I see all the tables were used by linking to an existing Google Spreadsheet.
Please note: Once you create a table from a Google Spreadsheet, changes in the core file from which a table is created, like:
are highly not recommended, because the old table will not work, at the moment. If you make any of these changes, please recreate the table again.
If any of those things were changed in the source files, they caused this issue.
Can you try creating a new table using one of the links for the Google Spreadsheet?
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar,
thank you for your support. I see that I should not change the google spreadsheet according to your advise. However, it seems that it is not possible to create new tables as well.
I can enter the URL to the google table, but if I click "Apply", I see the loading circle to infinity. Nothing happens after that.
Would be glad if you could take a look. Feel free to use the credentials I attached in the previous post.
Best,
Philipp
Hey Philipp.
I honestly don't know what's going on on your end. Please take a look at the new table I created from one of the test documents (TEST SUPPORT table). Everything works fine.
Can you please provide me one of the Google Spreadsheet document's link, so that I can try adding it?
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hey Philipp.
Yeah, I believe that may be the issue here.
From our documentation:
When using Google Spreadsheets as the data source please note 2 things:
1. The data is read from the data source every time the page loads, so when your tables are large (more than 2000-3000 cells) this source won’t be the right choice since the page with large tables will load slow, or even crash after reaching a certain size.
2. There is a cache on the Google side, so when you update the table it might take up to 5-15 minutes to be reflected in wpDataTable.
Looking back on item 1. - your table has 56 columns and 456 rows, so = 25536 cells.
You can import that spreadsheet using the third option when creating a table. In that case, the table is considered to be "Manual", so it's Server-side by default, and you shouldn't face this issue. Also, that table can be edited from wpDataTables, but the changes won't affect the source Google Spreadsheet file.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables