We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Is it possible for a service to have a flat rate, so that when a customer chooses to bring someone with them, that the price of the service stays the same and isn't multiplied by the number of people they are bringing?
My example is that I would like to offer a Group Personal Training Session at $100, regardless of the number of people that attend. However, when a customer says they are bringing two more people, the total becomes $300.
Thanks!
Hi kathrynhas,
Thank you for your inquiry.
Unfortunately something like this is not possible at the moment. However, we will reconsider adding this option for our future updates. At the moment, you can only turn off Bringing anyone with you option (so people cannot add number of additional people) and add a custom field to the booking form where your customers will be able to write if they are coming with somebody (number of people for example).
It would be great if you could suggest this feature on our features list here. We plan to follow our users needs in the further plugin development and we will do this following the requests here and on our list.
Best regards.