We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I need to be able to create an appointment that is 8 minutes long. The plugin doesn't appear to support custom lengths. How can I get around this? This is a critical feature I need.
Hi Bambammon,
Thank you for your purchase.
Sorry for late response.
We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.
Unfortunately at the moment there’s no built-in solution. You can find all Default Time Slot steps in General settings of plugin where you can choose appointment length: 5 min,10 min, 12 min...(attachment)
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
I'd like to say I modified the plugin myself to give an additional 2 minute default time slot. This allows me to have appointments that are both 8 minutes long and 10 minutes long. I'd love to see that change added to the official version.
Hi Bambammon,
Sorry for late response.
We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.
Thank you for your suggestion. We carefully follow customers requirements and try to implement most of them if they appear in requests from time to time, so we will add to our idea list and look into some possible solutions on plugin side in the future.
We constantly strive to make our product better, and deliver the most value for our end users - so please share your feedback on what features you need in next versions on this link.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Bambammon, I would love to know how you did this as the predefined time slots do not work for me also.
Hi Dion,
We are working on features where you will be able to chose time slot for 1min and 2min and it will be available in next update. I can't tell you exactly when it will be because of implementing new features and testing, but you can subscribe to our newsletter to get notifications about new cool features, promotions, giveaways or freebies.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables