We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
is it possible to send automated emails to the empolyees?
So that they can view the appointments without giving them acces to the website.
Hi Enrique,
Thank you for your interest in our plugin.
Yes, you can configure automatic sending of emails to the employees each time when the appointment is made, and with the placeholders for emails you can configure what information they will receive (more about this you can read here). Currently we have the following email types: Appointment Approved email, Appointment Pending email, Appointment Rejected email, Appointment canceled email, Appointment rescheduled email and Appointment Next Day Reminder for employee. We have these types of emails for customer also just there are two more Appointment Follow up and Birthday Greeting.
If you have any more questions do not hesitate to ask.
Best regards.
That sounds greate, thank you for the reply.
Just another question, is there a "next day agenda" email for the employees So that employees can see all of their appointments in the same email?
It could be awesome if there would be a quick table with all the appointments and customer information for the next day, and send it automatically to employees.
I've been looking at the demo site and I haven't found that frature. If there is one, let me know, please.
Anyway, it's a great plugin. For sure I'll get it for my business.
Greetings :)
Hi Enrique,
Unfortunately we don't have this option at the moment. It would be great if you could suggest it on our feature list here.
At the moment, it is possible to add to each of your employees Amelia employee user role, and with that user role employees can login to the back-end and see all their appointments. When they login they are able to see only the Appointments page, the Calendar page and their profile on the Employees page, and in our Roles Settings you can decide what they will be able to do. You should know that they will not be able to see the WordPress panel like admin can.
Best regards.