We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I see that there is a way to customize the colors on a chart using wpDataCharts Callbacks (https://wpdatatables.com/documentation/information-for-developers/wpdatacharts-callbacks/).
I'm hoping to change the redColor on a GoogleCharts Gauge to green instead of red. Can you help?
Hi Dayann L Shepherd,
Please note that customization questions like this one are not covered in the included support for the plugin. Included support covers help with bugs and general inquiries for the plugin features, but not writing custom code. As you're developing some custom solution if you need our assistance we can offer you our paid customization service.
Callbacks require some coding skills and unfortunately due to our support policy I can not write you custom code for this.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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