We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am trying to create a table linked to an existing data source. The source is stored in an Azure container, not in the domain with the website. I get an error saying I can't pull from a URL that is not in the same domain. I'm so bummed because this plugin has everything else I need and then some, but this one issue is a deal-breaker. Do you know of a workaround or any plans to add that feature in the future? There are many table/chart plugins that do allow remote URLs, but they are sub par in other areas.
Hi Catherine,
Thank you for your purchase.
Sorry to disappoint you but unfortunately like you can see in our documentation there is a notice
Note: Your Excel file should be on the same domain as WordPress.
At the moment there is no workaround for this case the file must be on the same domain.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Ok, thanks for confirming. I thought that might be the case. I'm so sad because your plugin is just beautiful, but that won't work for our particular case. Thanks again!
HI Catherine,
Sorry to hear that you can not fully use our plugin with all of the features.
Maybe you can find some workaround with creating manual tables or editable tables from Spreadsheet or Excel files .
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables