We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
In my spreadsheet, I have multiple values separated by commas as delimiters. When I set up the filter, I cannot enter predefined values, for example, the column Indicator Level should be:
You can see how they are not breaking apart at the comma in the attached screenshot and in the link I provided. I cannot paste in the values (e.g. Community|Individual|Health service delivery|Policy and environment) in the admin section. I have tried commas, commas with no spaces and pipes, although in the past this has always worked with commas. Thank you.
Closing this because I figured it out - you control this under the 'Data' section in Column settings.
HI mks222,
Thank you for your purchase.
Glad to hear that you managed to find a solution and sorry for not reaching you sooner to help you out.
If you have any more issues feel free to open a new ticket.
We will gladly help.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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