I mean on custom fields id's (numbers in placeholder for custom fields) that we see in your screenshot that are not replaced with real value (attachment 1)
You can check on email placeholders modal in Notification settings do you have those custom fields.(attachment 2)
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Yes there is a issue when customers cancel their appointments through URL and if you are using custom field placeholders in Employee notification Cancel appointment template it will not be replaced. It is forward to my development team and it will be fixed for next update which will be very soon.
Hey,
I just received an cancel email from my customer when he clicks on the cancelation url on the email.
But I received none information inside. As you can see in the screenshot. Can you help me ?
Here the screenshot
Hi Jrm57,
Thank you for your purchase.
Can you please tell me do you still have those custom fields with those ID's?
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hey,
what do you mean with « ID’s » ?It’s only when my customer click on his url to cancel his appointment
Hi Jrm57,
Sorry for misunderstanding,
I mean on custom fields id's (numbers in placeholder for custom fields) that we see in your screenshot that are not replaced with real value (attachment 1)
You can check on email placeholders modal in Notification settings do you have those custom fields.(attachment 2)
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hi Milan,
No prob. My english is not really well so...
Ok, yes I linked the placeholder with right custom fields id's. As you can see in attachment.
Hi Jrm57,
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hi Jrm57,
Yes there is a issue when customers cancel their appointments through URL and if you are using custom field placeholders in Employee notification Cancel appointment template it will not be replaced. It is forward to my development team and it will be fixed for next update which will be very soon.
Sorry for incontinence,
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Great Milan
Thank you ! Have a nice day
Hi Jrm57,
You are welcome.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables