We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1887440
Wrong customer email
Closed

Comments

  •  9
    Jrm57 started the conversation
    February 8, 2019 at 8:43am

    Hi,

    A customer made a mistake when he enters his email. So, I changed it manually in his customer file into amelia. My question is to know if it's a way to re-send the confirmation email ? Or it's too late ?

  • [deleted] replied
    February 8, 2019 at 11:01am

    Hi Jrm57,

    Thank you for your inquiry.

    Unfortunately, this is not possible. You can only manually send email to that customer, but outside of Amelia plugin.

    Best regards.

  •  9
    Jrm57 replied
    February 8, 2019 at 11:05am

    Hi Isidora,

    Thank you.

    Have a good day

  • [deleted] replied
    February 8, 2019 at 2:50pm

    Hi Jrm57,

    You are welcome. 

    Thanks, have a good day too.