We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I'm having an issue getting the table to look like what it does when I'm configuring it.
From the screenshots, you can see that:
- all the columns are being shown despite having hidden two in the configurations
- the header isn't formatted as reflected in the configurations
- showing all table rows instead of just 25
Hi Jennifer,
Thank you for your purchase.
Can you please go to wpdatatables settings page and check or uncheck Include bootstrap.js files for front end.
Let me know the result.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Sorry. Still no change.
If you'd like, here is a login to the wordpress if you'd like to see yourself.
southshoretrails.com/wp-admin
user = help
password = helpmeplease
Hello Jennifer.
We have tried everything on our end to make it work, but there seems to be a conflict with another plugin or the theme you're using.
Can you, please, try deactivating one plugin at a time, and see when the error clears? Or if all fails - try changing the theme. We need to see which plugin (or theme) is causing this issue.
Please let me know.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables