We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hey, I noticed that when I created a client and take an appointment from the back-end. When it synchronize into the google calendar. In the title of the event I have only the name of the service. But not the name and surname as I set up into the general settings usually.
Hello Jrm57,
Thank you for reporting this. We are working on this issue right now and it will be in our next update.
Best regards.
Ok thanks
Is it possible to take an appointment from the back end at any time. Because in front end I limited the date until 35 days. But if I take an appointment from the back end I would like to take an appointment over the 35 days. Is it possible in a next update too ?
Hi Jrm57,
Yes, we are working on this for the next update, also. Now it's working on the both sides but we've got suggestion from some other user and we will change this option to work only for scheduling from front-end.
Best regards.
Great ! Thanks :D :D
Hi Jrm57,
You are welcome.
Best regards.