As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I have a problem with Checkbox Filter.
I would like to use the checkbox Filter, but the checkbox filter is always empty. See Image: 1
Several data are contained in the column. see Image 2
Settings are on the image: 3 & 4
Hello AAARob.
I think I got it, so please take a look.
There was no bigger issue, only a small thing we're aware about because we're working with the plugin on daily basis; so no custom code added, nothing had to be changed anywhere, etc.
It looks like you have mod_security enabled, or you have a security plugin installed which doesn't allow the asterisk ( * ) to be inserted in the query, and that's why it wasn't populating the checkbox filter.
So I just modified your query from this:
To this:
And everything worked fine. If it's in another row, the security seems to ignore it.
Since your support expired today, let me just say a couple more things about the query, for future reference:
Please let me know if this works.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables