We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am looking to hire someone that is familiar with wpdatatables.
we need an expert.. I understand that you do not have time to be hired
but can you help us with someone that may have time? we are experiencing intermittent problems with the plug in working someone times and other times not.
Hello dskaw.
Can you tell us what the custom work is about?
If it turns out we cannot help you with it (if there are no available developers), we will point you to an outsourcing company that can do this.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I have several of the "same" sites.. meaning we have a remote connection to our data server and the site data is filtered based on who they are.. we have 4-5 wpdatatables and have intermittent issues with them (some times they work some times they don't) sometimes we experience no loading, sometimes it will load the 1st drop down but not the rest.
The data server is a work horse and has a bunch of users on it everyday as it serves our main data management system so I know it is not the machine and since I am not a WP or wpDatatables expert it is hard for me to diagnose. I would also like someone that I can call on.
cryomax.aftermarketdata.com
osc.aftermarketdtata.com
Some cosmetic changes we would like to have would be not repeating the part number in ever record.
the ability to have some buttons where the "links" are and I am sure there are other things once the site is stable.
Any update on this?
Hi dskaw,
Aleksandar is out of the office today and I will help you out.
If you have issues with wpdatatables please take a screencast of that issue with opened Inspect element-Console of the browser, so we can see is there some errors when you experienced such issue or you can check your server log and see is there any errors related to our plugin, so we can investigate.
If you need some custom work unfortunately, at the moment we don't have available developers which can do customization for you, because there is a lot of priority task that have to be done.
Thank you for understanding.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
yes understood he said if you did not have availability he could provide some developers who do? A contact to some outside developer perhaps?
Hello again dskaw.
Sorry for late response.
Our company is located in Serbia and our working time is from 10:00 to 17:00 CET. business days.
We can point you to WPKraken, and they'll help you with your requests.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables