We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
Simple question. does it possible to have several appointements for one order. In example can i book an appointment and before confirmation or after i have a "continue shopping" and an final confirmation, client receive just one email with a recap of appointments ?
Thanks in advance
Damien
HI Damien,
Thank you for your purchase.
Sorry to disappoint you but unfortunately something like this is not possible to achieve at the moment.
The customer will need to book each service separately, or you can use the Extras to add the Extra service with the duration and price, so the customers will choose the service and then Extras for that service and with all that information it will be preceded to the checkout.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Hi Bogdan,
Thanks for your reply, unfortunately Extra service does't work in my case, because i need to book differents employees at differents hours. Hope that you integrate this function "continue shopping" in the futur.
Have nice day
Damien
Bogdan,
Other question, if i want redirect user to an canceled url in differents langages, possible ? (i'm wpml user)
Thank you
Damien
HI Damien,
Unfortunately for now the notifications for canceling the appointment can only be send with one language, we are working to change this for the next future updates of the plugin, which will come out soon.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Bogdan,
Other question, while a testing session, i book an appointment and i cancel this appointment with the link inside of the email, i receive cancel email confirmation, ok ... I want book the same appointment, same hour, i receive an email that say me "you have already book this appointment, you cant book an other time". Possible for the personne that cancel to book an other time the same appointment or not ?
I can book this appointment with an other email address, but in admin panel i have for this appointment tab "multiple email". Why keep the old appointment in cancel mode ? Possible to change this for keep the approuved last one ?
Thanks
Damien
Hi Damien,
Sorry for the inconvenience, that is the small bug on our side that we are looking to fix for the upcoming release.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables