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Okay
  Public Ticket #1876787
Working Hours
Closed

Comments

  • Mykhailo Zapolskyi started the conversation
    January 31, 2019 at 6:57am

    I set working hour from 8 -19.00 everyday. When I trying to book it shows me all hours staring from 1am, 2am, ... How to make option for people only choose working hours?

  • [deleted] replied
    January 31, 2019 at 11:55am

    Hi Mykhailo,

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

    Best regards.


  •   Mykhailo Zapolskyi replied privately
  • [deleted] replied
    February 1, 2019 at 10:01am

    Hi Mykhailo,

    Can you please send me the URL of your website again, when I click on the http://miarmedia.com I get: This site can't be reached.

    Thank you.

  •   Mykhailo Zapolskyi replied privately
  • [deleted] replied
    February 4, 2019 at 8:59am

    Hi Mykhailo,

    I apologize for the late answer, our working time is from Monday to Friday from 10am to 6pm CET.

    You have enabled the option Show booking slots in client time zone, in the WordPress Setting your time is set to UTC+0, and as I can see from your website your business is situated in Canada which is in UTC-7, so that is the reason why you are seeing wrong time slots. To change this go to WordPress Settings, in General Settings you will find Timezone option, change it to your time zone and it should work after.

    Please let me know is everything ok. 

    Best regards.

  • Mykhailo Zapolskyi replied
    February 5, 2019 at 3:44am

    thank you. worked

  • [deleted] replied
    February 5, 2019 at 9:07am

    Hi Mykhailo,

    You are welcome. We are glad to hear that. 

    Best regards.