We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi Just installed liye version, it is not loading into sample page. Is there anything obvious I need to look at, thanks
Hi Proinsias,
Thank you for your purchase.
Please check two things:
1. Did you connect employees with services - you can check this in the employee profile under the Assigned services tab, and
2. Did you set Working hours to the employees and assigned those services in those periods of time - you can check this on the same profile on the Working hours tab.
Please let me know when you check.
Best regards.
Hi ThanksI got it to work, I run a solo photobooth business so I am still seeing with it work for my business, I will keep testing, many thanks
Hi Porinsias,
You are welcome. I am glad to hear that.
If you have any questions during the testing, we are here.
Best regards.