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  Public Ticket #1873654
Dates/timeslot not showing up
Closed

Comments

  •  3
    Elliott started the conversation

    Hi Support,

    I can't make the dates available to show on the calendar on frontpage for booking to show.

    Can u take a look what we have missed.

    BR

    //Elliott

  • [deleted] replied

    Hi Elliott,

    Looks like you have set longer service duration than your working periods are. You have set the following working hours:

    09:00 - 10:00, 11:00 - 12:00, 13:00 - 14:00, 15:00 - 16:00, 17:00 - 18:00, 19:00 - 20:00. 

    That means that you have a break of 1 hour between each of this periods. However, you have set duration of each service for 1 hour but there is also buffer time before and after set (1 hour each), so your services last 3 hours (service duration+preparation) and cannot fit in these periods of 1 hour. Basically, you can just put periods like this but delete buffer times because you already have those breaks, or you can set working hours from 9 to 20 without breaks and leave the buffer time. 

    Best regards.

  •  3
    Elliott replied

    Hi Isidora,

    Is it possible to set a service duration to 30min?



  • [deleted] replied

    Hi Elliott,

    Yes, of course, if you don't see 30 minutes as an option go to the General Settings and change Default Time Slot Step to 30 minutes, and then go back to Service and in Duration you will see it as an option.

    Best regards.