We are currently using the google calendar functionality. Alas, the booking shows up an hour late in the calendar. This is a problem as clients, who get to add it to their calendar as well, might show up an hour late. What seems to be the problem, is this something that has come to your attention yet?
Can you please check if the Time Zone in WordPress is the correct zone from the Time Zone from that you are.
Please note if this is not the right Time Zone you will need to manually change the time of booked appointments that are in the future but the Google should update it.
Another Issue, The calendar shows the attendees of the appointment to both the employee, as well as the attendees (when they add the appointment at the end of the booking). For privacy purposes, we'd rather keep attendees invisible from one another. Are we doing something wrong, or is there functionality to actually enforce this?
Ok I will need to test this on my end. can you please tell me is it possible for you to send me the screenshot of that information form the calendar that one attendee can see for other attendees.
slight adjustment: The functionality for the customer to choose to add the booking to their calendar has nothing to do with it. I just booked with my own gmail account and without any notice, the appointment appeared in my calendar, with all attendees in them (and I am not the employee supervising that appointment)
I noticed my team about this and probably there will be a solution for this for the future updates, maybe just this line of code or like you said button/checkbox.
perfect! Thank you for your help. I'm not sure if it is appropriate to keep on posting issues here but there's another one I've been meaning to ask. Returning clients need to retype their first and last name perfectly, as the system is case sensitive. This poses some inconvenience for the clients when typing their name in lower case. Any way to resolve this?
May I kindly suggest opening a new ticket with this issue, so we can keep our one issue per ticket policy, and also if someone else searches the ticketing system to find what they want under the name of the ticket.
You can open as many tickets as you like and our agents will help you as soon as they can.
Dear,
We are currently using the google calendar functionality. Alas, the booking shows up an hour late in the calendar. This is a problem as clients, who get to add it to their calendar as well, might show up an hour late. What seems to be the problem, is this something that has come to your attention yet?
Kind regards,
Getfit
Hi Jony,
Thank you for your purchase.
Can you please check if the Time Zone in WordPress is the correct zone from the Time Zone from that you are.
Please note if this is not the right Time Zone you will need to manually change the time of booked appointments that are in the future but the Google should update it.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Solved, thanks!
Another Issue, The calendar shows the attendees of the appointment to both the employee, as well as the attendees (when they add the appointment at the end of the booking). For privacy purposes, we'd rather keep attendees invisible from one another. Are we doing something wrong, or is there functionality to actually enforce this?
Kind regards,
getfit
HI Jony,
Thank you for your purchase.
Can you please tell me did you added the placeholders for Google calendar event for example like, customer name or customer phone?
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Hi Bogdan,
could you be a bit more specific as to which placeholders you mean?
Jony
Hi Jony,
Sorry for not being clear.
In the Amelia settings page-> Google calendar settings
Did you added some values in the Event Description (attachment) ?
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Dear Bogdan,
no, it is empty.
Jony
HI Jony,
Ok I will need to test this on my end. can you please tell me is it possible for you to send me the screenshot of that information form the calendar that one attendee can see for other attendees.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Bogdan,
slight adjustment: The functionality for the customer to choose to add the booking to their calendar has nothing to do with it. I just booked with my own gmail account and without any notice, the appointment appeared in my calendar, with all attendees in them (and I am not the employee supervising that appointment)
HI Jony,
It looks like I will need FTP access for this because it does not allows me to edit the plugin files with the plugin editor in WP.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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HI Jony,
OK nice.
In file src/Infrastructure/Services/Google/GoogleCalendarService.php around line 419
add this line of code
So it looks like this ( attachment)
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Hi Jony,
Strange because the screenshot that I took is from your site and as you can see there are lines of code.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Hi Jony,
Glad to hear that it is working.
I noticed my team about this and probably there will be a solution for this for the future updates, maybe just this line of code or like you said button/checkbox.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Bogdan,
perfect! Thank you for your help. I'm not sure if it is appropriate to keep on posting issues here but there's another one I've been meaning to ask. Returning clients need to retype their first and last name perfectly, as the system is case sensitive. This poses some inconvenience for the clients when typing their name in lower case. Any way to resolve this?
Jony
HI Jony,
May I kindly suggest opening a new ticket with this issue, so we can keep our one issue per ticket policy, and also if someone else searches the ticketing system to find what they want under the name of the ticket.
You can open as many tickets as you like and our agents will help you as soon as they can.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables