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Okay
  Public Ticket #1869719
Plugin is not showing in website
Closed

Comments

  • Purewaxbysosan started the conversation

    I've followed the instruction video's on how to install, setup and implement the plugin in the website but it is not showing up. Before we purchased the pro version i have tried the Lite version and the pro version is using the same settings i have set in the lite version yet the lite version DID work and the pro version does not.

    Do you have any pointers what goes wrong?

  • Purewaxbysosan replied

    Fixed