As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi,
I'm french speaker and i created a website French/English. What's the solution to have the date picker in french and english ? i use wpml but i'm not helped with that...
Thanks in advance
Damien
Hi Damien,
Thank you for your inquiry.
Can you please tell me on which date picker do you mean?
Best regards.
It's the Front-end date picker, if i change the langage in general setting, language change in langage that i choose, but i don't have two langages french and english...
Thanks a lot
Damien
Hi Damien,
Unfortunately the date picker cannot be translated with WMPL at the moment. Thank you for reporting this. We will look into this and implement a solution in one of the future releases.
Best regards.
Thanks for your reply, and for the notification email, translation possible ?
Best regards
Damien
Hi Damien,
You are welcome.
Did you mean on the text in the email notifications? Unfortunately text stays in one language. We have added this option in our plan and it will be implemented in the future.
Best regards.
Hi Damien,
We are very sorry for this, we will check with our agents so they know for the future answers.
We can take a look if we can change the datepicker right away. Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
As for the email notifications this would require more work so we cannot fix it right away but we can put it in our plans for the future versions.
As for the labels, they are translatable. We have the Labels options on the Settings page, there you need to disable the option for changing labels so you can translate them in two languages.
Best regards.