We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello!
I almost finished to setup the WP Amelia plugin and I wanted to give the "Editor" role the permission to view Amelia pages. The problem I've got is while selecting the "Amelia Manager" role, most of default "Editor" permissions are lost(see attachment). Is there a way to show the Amelia pages in the Dashboard for "Editor" role without loosing the editor capabilities? I understand that "Amelia Manager" was set as a new role, but hope you will agree that there are many other cases when Amelia is used as a secondary feature and the users need more permissions.
On this page > https://wpamelia.com/users-and-roles I found the information that “Amelia Manager” role has almost the same permissions as an “Administrator” role.
Thank you,
Victoria
Hi Victoria,
Thank you for your purchase.
You can try to find some plugins that allow you to use multiply user roles and then check is it working for you. Check this out for example.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hi Milan,
Thank you for the idea, it worked.
Regards,
Victoria
Hi Victoria,
You are welcome.
If you have any more issues or questions feel free to open a new ticket, we will gladly help.
We'd greatly appreciate it if you could take a minute and leave a Review on CodeCanyon on this link. Thanks!
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables