Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

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  Public Ticket #1864455
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Comments

  • Mohammed started the conversation

    Hello, 

    I bought the full version of this plugin yesterday and tried to configure it BUT it doesnt appear on my pages when I enter the shortcode. it just keeps loading and loading. 

    www.msbsportsdubai.com/booking

  • [deleted] replied

    Hi Mohammed,

    Thank you for your purchase and sorry for this inconvenience.

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

    Best regards.


  •   Mohammed replied privately
  • Mohammed replied

    STILL AWAITING REPLY

  • [deleted] replied

    Hi Mohammed,

    Sorry for waiting. Can you please check now, the booking form is visible. 

    If I am not wrong, I just answered to your email about the best way to configure everything for booking fields.

    Best regards.