We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1863657
New Data Rows problem
Closed

Comments

  • Robert started the conversation
    January 21, 2019 at 11:03pm

    When I turn on the option to restrict a table so the user can only see and edit their own data, when selecting "New Entry", the fields that are supposed to allow a choice from other tables (foreign key) don't show the complete list.  Only the entries that are already part of the secured table show up.

    This is a problem, since adding a new row to the table, the user should have all the possible choices to select from.  For some reason, the select from list is being filtered by the user ID, which shouldn't happen.

    How do I fix this so all choices for the lookup tables is presented in the dropdown when the table itself is secured to the user ID?

  • Adrien replied
    January 22, 2019 at 10:52am

    I have the same issue...

    Please fix it

  •  2,576
    Aleksandar replied
    January 22, 2019 at 2:07pm

    Hello Robert; hello adrienrobert.

    Thank you for your purchases.

    The issue you're describing is a known bug and that it will be fixed in the next update.

    Until then, here is the fix for that:

    Open the Editor, under Plugins of your website's dashboard, and select wpDataTables from the drop-down menu in the top right, then choose source/class.wpdatacolumn.php file. Please take a look at the attachment, and comment the lines of code like shown in the screenshot. That'll allow the users to view all possible values defined by the foreign key.

    We apologize for any inconvenience this may have caused.

    Best regards.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

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