We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1862072
Group booking
Closed

Comments

  •  1
    Theo started the conversation
    January 20, 2019 at 8:31pm

    Hello,

    how can I make that "number of additional persons" would actually be the total number of person for the appointment ? Because this is not intuitive for people to choose an additional number of persons. 

    Also, how to enable per default the toggle "bring anyone with you?" which should be "group booking" or something like that

    Thanks a lot

    Best regards

  • [deleted] replied
    January 21, 2019 at 12:42pm

    Hello Theo,

    Thank you for your inquiry.

    Unfortunately it is not possible to change this option to be the total number of person since it would require changing of the option entirely. At the moment, the Bringing anyone with you option count the additional people that are coming with the person who schedules the appointment, but on the next step (the Confirmation form), in the payment calculation it displays total number of persons so it is clear how many people will be in that group appointment. Maybe we could change the label for you so it can be more clear that it is number of additional persons? 

    Best regards.

  •  1
    Theo replied
    January 21, 2019 at 12:47pm

    Thank you, that's what I tought. 

    I succeeded to change the label of "bringing anyone with you" in a more convenient french translation :-).

    I'm just repeating my second question, is it possible to activate by default the "bringing anyone with you" toggle ?

    Thanks,

    Best regards

  • [deleted] replied
    January 21, 2019 at 4:48pm

    Hi Theo,

    You are welcome, we are glad that you set it like you need.smile.png 

    As for your second question, if you mean that "Bringing anyone with you" option be enabled on the front-end booking form always, then unfortunately, something like this isn't possible.

    Best regards.

  •  1
    Theo replied
    January 21, 2019 at 8:34pm

    Ok, too bad !

    Thanks for the answer.

    Best regards,