Hello rnloa.

Thank You for Your purchase.

Unfortunately, when You choose the column type to be E-Mail link, You can't change the content of individual cells to be anything other than mailto:

The solution here would be to set the column type to be "String", and editor input type "One-Line edit". Then, You can edit e-mail cells like this:

<a href="mailto:[email protected]">E-mail us</a>

Please let me know if this works.

Best regards.

Hello again rnloa.

When You change the column type - things like these tend to happen. For example - the E-mail column's type is set so that it expects You to just enter the e-mail address, and it automatically adds the

<a href='mailto:

in front of the e-mail address You typed. When You edit the content it can turn it blank after You change the column type.

After You change the column type and editor input type; it should allow You to enter the address the way I described in the previous reply without any issues, so I don't know what's wrong there.

Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

Best regards.

Hello again rnloa.

Can You please, also provide me with the website's URL?

Best regards.

Hello again rnloa.

I have to be completely honest here and say that I don't know why it won't allow you to insert a simple link in a string type column. I will forward this to one of our developers, and we'll go into some detailed testing, because this issue is really a new one, and we haven't run into it until now.

I'll get back to you as soon as possible.

Best regards.

Hello again rnloa.

We seem to have found the issue.

Can you please tell me which version of libxml do you use?

You should find the libxml version in your php.info file.

I believe the version is less than 2.7.8 and that's what the issue was.

I opened the Editor, under Plugins, and in file

wp-content/plugins/wpdatatables/source/class.wdttools.php and around line 825 I found this code:

if (self::isHtml($string)) {
$string = self::stripJsAttributes($string);
}

and commented it so the code look like this:

//if (self::isHtml($string)) {
//$string = self::stripJsAttributes($string);
//}

The issue with the 

<a href="mailto:e-mail">CUSTOM TEXT</a>

is resolved now. Please take a look at [wpdatatable id=11] and see the second row. You shouldn't have any more problems with this.

Also, please save this somewhere, because if you can't update the libxml version, you'll have to comment these three lines of code again when you update our plugin in the future.

Best regards.

You are welcome rnloa. Glad that we solved the issue.

If you have any more issues or questions feel free to open a new ticket, we will gladly help.

We'd greatly appreciate it if you could take a minute and leave a Review on CodeCanyon on this link. Thanks! 

Best regards.