We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1857262
not working after update
Closed

Comments

  •  1
    akifersoy started the conversation
    January 16, 2019 at 5:49pm

    after update to version 1.4.1 my site is not working.

    inspecting page said:

    Failed to load resource: the server responded with a status of 500 ()
    Selected Element
    <div class="so-widget-sow-editor so-widget-sow-editor-base">…</div>

    https://www.terapistim.com/wp-admin/admin-ajax.php?action=wpamelia_api&call=/slots&serviceId=1&providerIds[]=1&extras=[]&group=1&persons=1

    Please help!

  • [deleted] replied
    January 16, 2019 at 8:20pm

    Hi akifersoy,

    It is fixed and it should work now.

  •  1
    akifersoy replied
    January 16, 2019 at 8:36pm

    Thanks a lot.

    May I learn how you fixed it, so that I may solve if a similar problem arises and I will have a deeper understanding of the plugin.

  • [deleted] replied
    January 16, 2019 at 9:05pm

    Hi akifersoy,

    There was some code in version 1.4.1 that was not supported by PHP 5.6 that you have. In file ../wp-content/plugins/ameliabooking/src/Domain/Services/TimeSlot/TimeSlotService.php in function getProviderSpecialDayOccupiedTimeIntervals I have replaced this code:

    $specialDaysPeriod = new \DatePeriod(
        $specialDay->getStartDate()->getValue(),
        new \DateInterval('P1D'),
        (clone $specialDay->getEndDate()->getValue())->modify('+1 day')
    );

    with:

    $endDateCopy = clone $specialDay->getEndDate()->getValue();
$specialDaysPeriod = new \DatePeriod(
    $specialDay->getStartDate()->getValue(),
    new \DateInterval('P1D'),    $endDateCopy->modify('+1 day')
);