We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
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We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
When i export the excel file or pdf in mobile, all the hidden mobile columns are not printed in the exported file
Hello MrEdodos.
I am sorry to disappoint You, but unfortunately this is one of the limitations of Table Tools. Their functionalities are based on a 3rd party HTML5 library.
The full list of limitations is available in our documentation, but the one referring to this issue is:
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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I did not understand why it does not work?
I am not using any third-party system
MrEdodos,
It's not that You're using third party libraries or not, it's that the functionalities of Table Tools (export to PDF, export to CSV, export to Excel, print view, toggle for column visibility for front-end users, etc) are based on a third party HTML5 library.
They are not a part of our plugin, and they have their own limitations because of that. One of the limitations is that the export tools are able to export only the data currently visible on the page, and if You hide some columns like on a mobile or tablet device - they are not visible in front-end. Even when You click on a "+" sign, they do appear, but they are not recognized by that library, and therefore can't be exported.
Please go through our documentation to view the full list of their limitations.
Sorry for any inconvenience this may cause.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I understood.
I workarround the problem by making the table scrollable. and removing the responsive.
thank you.
I got around this issue by enabling the "Columns Visibility" option. If you click each column to be visible, then run your export, all fields are shown. Refresh the page and it reverts back to the original view.
Thank you for that workaround, Mardeebo.
Indeed, that is true. If that is feasible for MrEdodos, it is one of the options for printing the table.
However, for end users to know this, you'd have to put a notification (instructions so to speak) somewhere on the page on how to export the table with the tables that are collapsed on mobiles.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables