This is urgent . when i install the plugin i have purchased it crash my site an gives me a Http 500 error and then i need to go and deactivate my plugin on the server side . please can you help me in checking what this can be
The
500 Internal Server Error is a server-side error, meaning the problem
probably isn't with your computer, Internet connection or plug ins
but instead is a problem with the website's server.
Can
you please investigate your server log and see if there are some errors.
I also noticed You've opened two tickets with the same issue. I'll close the other one, and we can continue here.
Thank You for Your suggestion, but I believe Desere was able to deactivate the plugin and get the website up and running again.
When you are posting on tickets that are not yours or have questions or issues which are not related to the title of the active ticket can you please open a new one, and we will help you there. In that way, issues and questions which are related to different subjects will be in different tickets so other customers or our support agents can find it easily. Our policy is to have one issue or question per ticket because of the reasons that is described already.
This is urgent . when i install the plugin i have purchased it crash my site an gives me a Http 500 error and then i need to go and deactivate my plugin on the server side . please can you help me in checking what this can be
Hello desere.
Thank You for Your purchase.
The 500 Internal Server Error is a server-side error, meaning the problem probably isn't with your computer, Internet connection or plug ins but instead is a problem with the website's server.
Can you please investigate your server log and see if there are some errors.
I also noticed You've opened two tickets with the same issue. I'll close the other one, and we can continue here.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi desere,
Rename folder of plugin, this will disable the plugin.
Hi CiberDavid.
Thank You for Your suggestion, but I believe Desere was able to deactivate the plugin and get the website up and running again.
When you are posting on tickets that are not yours or have questions or issues which are not related to the title of the active ticket can you please open a new one, and we will help you there. In that way, issues and questions which are related to different subjects will be in different tickets so other customers or our support agents can find it easily. Our policy is to have one issue or question per ticket because of the reasons that is described already.
Thank you for understanding.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you very much for your assistance my issue has been resolved
Glad to hear that, desere.
Could You please tell me did You find something in the server log that led to the resolution?
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables