We are attempting to update the wpDataTables plugin on our website but it keeps failing due to "Could not remove the old plugin". We use the manual table creation option of this plugin for multiple web pages so would not be ideal to delete and re-install. Please advise.
Our web development team followed the instructions and tried uploading the plugin twice. All the files went through successfully but it keeps giving the attched error upon plugin activation. Please advise.
We are attempting to update the wpDataTables plugin on our website but it keeps failing due to "Could not remove the old plugin". We use the manual table creation option of this plugin for multiple web pages so would not be ideal to delete and re-install. Please advise.
Thanks, Dana
I am now receiving the following response when trying to update the plugin:
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Please help!
Hi Dana,
Thank you for your purchase.
Please take a look at our documentation where you can see how you can successfully update the plugin.
IMPORTANT: Do NOT delete the old version from WP-admin (by clicking “Delete” in the plugins page). If you do, you will lose all your tables!
You can follow this guide :
1.) Download zip from this link
2.) Use FTP to open /yourwordpressfolder/wp-content/plugins
3.) Delete existing wpdatatables folder.
4.) Upload previously downloaded wpdatatables folder through FTP to plugins folder (unzip it)
5.) Go to WP-admin panel, open Plugins section.
6.) Deactivate wpDataTables, and then activate it again.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Bogdan,
Our web development team followed the instructions and tried uploading the plugin twice. All the files went through successfully but it keeps giving the attched error upon plugin activation. Please advise.
Dana
HI Dana,
Can you please tell me which version of PHP do you use.
Our plugin requires minimum version of 5.6, but we recommend updating to 7 or more.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables