As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com
Hello to Amelia's teams.
I find your software excellent and I have not encountered any problems or installation or configuration.
On the other hand, none of the shortcodes seen on your FAQ and support work.
The page that should make appear Amelai, remains empty.
An idea?
Cordially.
Frédéric
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Bonjour aux équipes d'Amelia.
Je trouve votre logiciel excellent et je n'ai rencontré aucun problèmes ni d'installation, ni de configuration.
En revanche, aucun des shortcodes vu sur vos FAQ et assistance ne fonctionnent.
La page qui doit faire apparaitre Amelai, reste vide.
Une idée?
Cordialement.
Frédéric
Hi communiquaction,
You probably didn't connect employees and services so the plugin can work and show the shortcodes.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.