When I want to use shortcode to insert Amelia, I can see just an empty field.
I know, I can use other ways [ameliabooking category=1], but this problem should be solved.
Attached files: Amelia problems.docx
I am using template https://themeforest.net/item/kiddy-children-wordpress-theme/13025968
and chrome browser version 71.0.3578.98 (official) (64 bites)
Hi Lajos,Thank you for your purchase.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Check out our new Support Help Center!
Check out our newest product - Amelia - Enterprise-Level WordPress Appointment Booking Plugin - promo price for launch period!
Kind Regards,Bogdan Radusinovicbogdan@touchmesoft.net
Unfortunately I can not see the Amelia plugin in the Worpdress dashboard.( attachment)
Attached files: Screen Shot 2019-01-08 at 6.11.17 PM.png
It is there down.
Direct over the theme options
Attached files: Amelia plugin.JPG
OK I can see the issue it looks like some other plugin is changing the content of the page where the shortcode is placed , also it changed the shortcode as well.
May I kindly suggest to deactivate all other plugins to see which one may cause the issue, also the page builders might affect this.
I have deactivated off every plugin step by step, but the problem isn't solved :-(
I swiched off even CWS Builder, CWS Demo Importer and CWS Portfolio plugins.
Please try to find a solution
Now I can enter the shortcode manually as you can see on this page https://gyermekfejlesztes18.hu/?page_id=7210&preview=true
But when I click on the icon i get nothing.
Sorry, but I don't understand. You mentioned, that you got nothing.
The page is working. I can take an appointment. https://gyermekfejlesztes18.hu/?page_id=7210&preview=true
If you think about that, that the short code icon doesn't work, it is a problem. It is the original problem.
How can we solve it?
Attached files: Amelia 2 editor page - nothing happen.JPG Amelia 2-2 page.JPG Amelia 2.JPG
The booking is working but this is the issue now. ( attachment)
When I click on the Amelia icon on page builder , nothing is displayed.
This kind of issue can be the conflict with some other plugin so can you please tell me if you disable other plugins can you see this ( attachment 2) when you click on Amelia icon while editing page.
Attached files: Screen Shot 2019-01-11 at 12.03.52 PM.png Screen Shot 2019-01-11 at 12.05.20 PM.png
unfortunatelly I can't identify the plugin which can couse the problem. In this case I have to use the shortcodes :-(
Can I set everything with these shortcodes?:
If yes, it should be enough.
You d cloose the ticket. I don't need for using of icon, becouse I can use familiar the shortecodes
Thank for your help!
You can also use this shortcodes