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  Public Ticket #1843653
Insert shortcode problem
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Comments

  • PappLajos started the conversation

    Hi 

    When I want to use shortcode to insert Amelia, I can see just an empty field.

    Please help.

    I know, I can use other ways [ameliabooking category=1], but this problem should be solved.

    Thank

    Lajos

    Attached files:  Amelia problems.docx

  • PappLajos replied

    I am using template https://themeforest.net/item/kiddy-children-wordpress-theme/13025968 

    and chrome browser version 71.0.3578.98 (official) (64 bites)

  •  631
    Bogdan replied

    Hi Lajos,
    Thank you for your purchase.

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

    Best regards.

    Check out our documentation for Amelia - WordPress booking plugin on this link.

    Check out our documentation for wpDataTables - WordPress table plugin on this link.

    Kind Regards,

    Bogdan Radusinovic
    bogdan@touchmesoft.net

  •   PappLajos replied privately
  •  631
    Bogdan replied

    HI Lajos,

    Unfortunately I can not see the Amelia plugin in the Worpdress dashboard.( attachment)

    Best regards.

    Attached files:  Screen Shot 2019-01-08 at 6.11.17 PM.png

    Check out our documentation for Amelia - WordPress booking plugin on this link.

    Check out our documentation for wpDataTables - WordPress table plugin on this link.

    Kind Regards,

    Bogdan Radusinovic
    bogdan@touchmesoft.net

  • PappLajos replied

    It is there down.

    Direct over the theme options

    Attached files:  Amelia plugin.JPG

  •  631
    Bogdan replied

    HI Lajos,

    OK I can see the issue it looks like some other plugin is changing the content of the page where the shortcode is placed , also it changed the shortcode as well.

    May I kindly suggest to deactivate all other plugins to see which one may cause the issue, also the page builders might affect this.

    Best regards.

    Check out our documentation for Amelia - WordPress booking plugin on this link.

    Check out our documentation for wpDataTables - WordPress table plugin on this link.

    Kind Regards,

    Bogdan Radusinovic
    bogdan@touchmesoft.net

  • PappLajos replied

    Hi Bogdan

    I have deactivated off every plugin step by step, but the problem isn't solved :-(

    I swiched off even CWS Builder, CWS Demo Importer and CWS Portfolio plugins.

    Please try to find a solution

    Best regards.

    Lajos

  •  631
    Bogdan replied

    HI Lajos,

    Very strange.

    Now I can enter the shortcode manually as you can see on this page https://gyermekfejlesztes18.hu/?page_id=7210&preview=true

    But when I click on the icon i get nothing.

    Best regards.

    Check out our documentation for Amelia - WordPress booking plugin on this link.

    Check out our documentation for wpDataTables - WordPress table plugin on this link.

    Kind Regards,

    Bogdan Radusinovic
    bogdan@touchmesoft.net

  • PappLajos replied

    Hi Bogdan,

    Sorry, but I don't understand. You mentioned, that you got nothing.

    The page is working. I can take an appointment. https://gyermekfejlesztes18.hu/?page_id=7210&preview=true

    If you think about that, that the short code icon doesn't work, it is a problem. It is the original problem.

    How can we solve it?

    Thank,

    Lajos

    Attached files:  Amelia 2 editor page - nothing happen.JPG
      Amelia 2-2 page.JPG
      Amelia 2.JPG

  •  631
    Bogdan replied

    HI Lajos,

    The booking is working but this is the issue now. ( attachment)

    When I click on the Amelia icon on page builder , nothing is displayed.

    This kind of issue can be the conflict with some other plugin so can you please tell me if you disable other plugins can you see this ( attachment 2) when you click on Amelia icon while editing page.

    Best regards.

    Attached files:  Screen Shot 2019-01-11 at 12.03.52 PM.png
      Screen Shot 2019-01-11 at 12.05.20 PM.png

    Check out our documentation for Amelia - WordPress booking plugin on this link.

    Check out our documentation for wpDataTables - WordPress table plugin on this link.

    Kind Regards,

    Bogdan Radusinovic
    bogdan@touchmesoft.net

  • PappLajos replied

    Hi Bogdan,

    unfortunatelly I can't identify the plugin which can couse the problem. In this case I have to use the shortcodes :-(

    Can I set everything with these shortcodes?:

    • [ameliabooking] if you want to show the basic Step-by-step Booking wizard,
    • [ameliabooking category=1] if you want to show only the services from a category with ID 1,
    • [ameliabooking service=1] if you want to show the booking form for the service with ID 1.
    • [amelliabooking employee=1] if you want to show the booking form for the employee with ID 1,
    • [ameliabooking location=1] if you want to show the booking form for the location with ID 1,

    If yes, it should be enough.

    Best regards

    Lajos

  • PappLajos replied

    Hi Bogdan,

    You d cloose the ticket. I don't need for using of icon, becouse I can use familiar the shortecodes

    Thank for your help!

    Lajos

  •  631
    Bogdan replied

    HI Lajos,

    You can also use this shortcodes

    [ameliasearch]

    and

    [ameliacategory]

    Best regards.

    Check out our documentation for Amelia - WordPress booking plugin on this link.

    Check out our documentation for wpDataTables - WordPress table plugin on this link.

    Kind Regards,

    Bogdan Radusinovic
    bogdan@touchmesoft.net