We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
[reportbuilder id=1 element="varInput" name="Phone Number" text="Phone Number" default="123-456-789" class=""]
That produces on my WP page a "text (containing Phone Number)" and a "box (containing 123-456-789)".
Where/what is the CSS that I need to edit? The "box" is too narrow and I have a variable that is a long address. Can't see the entire value and I have to scroll inside that box.
Just need to increase the width. Maybe change the background colour, too.
Please help, thanks!
Hi lastadam,
Thank you for your purchase.
Sorry for late response.
We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days and also yesterday was non-working day because of the Christmas.
You can customize that label and input by Report builder classes. For label, you can use class reportbuilder_input_label and for input class reportbuilder_input. Those elements are probably overwritten with your theme CSS so you have to check that from Inspect element of the browser and see which CSS rule have high priority.
Best regards
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Thanks!
Hi lastadam,
You are welcome.
If you have any more issues or questions feel free to open a new ticket, we will gladly help.
We'd greatly appreciate it if you could take a minute and leave a Review on CodeCanyon on this link. Thanks!
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables