I had a customer set up an appointment, but they aren't getting any email notifications and neither are my employees. I've followed all the instructions given in your how-to videos but nothing is working. I'm also unable to send test emails.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE so nobody can see them except us.
I had a customer set up an appointment, but they aren't getting any email notifications and neither are my employees. I've followed all the instructions given in your how-to videos but nothing is working. I'm also unable to send test emails.
Hi mandilynnwrites,
Thank you for the purchase.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE so nobody can see them except us.