Okay
  Public Ticket #1842831
Errors
Closed

Comments

  • Roberto started the conversation

    Hi,

    1° When I configure the general settings, I get the following error: Request failed with status code 500

    2° When I try to create the first category, I get the following error: Impossible to create category

    3° When I try to create the first employee, after clicking on Add new employee button, get a message please wait for ever.

    All this error came just after installing the plugin, so it is not usable at all!!!

    Please advise.


    Regards

    Roberto


  • [deleted] replied

    Hi Roberto,
    Thank you for the purchase.

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE so nobody can see them except us.

  •   Roberto replied privately
  •   [deleted] replied privately
  •   Roberto replied privately
  •   [deleted] replied privately
  •   Roberto replied privately
  • [deleted] replied

    Hi Roberto,

    Yes it should work in all languages. Can you please tell me how I can change the language to French so I can check that?

  •   Roberto replied privately
  • Roberto replied

    Hi Milos,

    It seems that it's going fine now. The only issue I am facing now is that I cannot remove appointments.

    New issue: I cannot delete appointments. 

    Let me know if this is a normal behavior.

    Roberto

  • [deleted] replied

    Hi Roberto

    I am glad that it's working now.

    Regarding deleting appointments, it is a little bug in version 1.4. Please send me the phpMyAdmin login credentials so I can fix this issue or you can wait for version 1.4.1 where this issue will be fixed. If you are going to send me the credentials, just please check PRIVATE reply, so nobody else can see your credentials.

  • Roberto replied

    Hi Milos,

    I can wait for the 1.4.1. Do you already have a schedule for this update?

    Best Regards,

    Roberto

  • [deleted] replied

    Hi Roberto,

    It should be released for 1-2 weeks from now. If you can't wait just send me the access for the phpMyAdmin or CPanel and I will fix the issue for 2 minutes.

  • BiancaGroth replied

    Error code 500!! :-(

  • [deleted] replied

    Hi BiancaGroth,

    Please open a separate ticket in Amelia category and one of our support agents will provide you help.

  • BiancaGroth replied

    Hi Milos,


    thank you and thanks. No idea why this just doesnt work. I am just 1 more hassle away to give you my own details!

    However, i was just able to send you an invitation to my site, with admin role. It just asked me for your email address and the assigned role (I put "admin") so it seems you can set your own user name and password.

    Really hope its going to work now.

    Let me know, please! Looking forward to you accessing the site so that we the error will be solved.

    Thanks
    Bianca

  • BiancaGroth replied

    Hello Team

    Any news that you have for me?

    Thanks
    Bianca

  •  472
    Isidora replied

    Hi BiancaGroth,

    We notice that you have already open tickets with this issue and our agents already answer you there, so I will close this one. 

    When you are posting on ticket that are not yours it will be sent notifications emails to the user who open this ticket.

    Thank you for understanding.

    Best regards.

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

    Amelia: FAQFacebookTwitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful FiltersGravity Forms Integration for wpDataTablesFormidable Forms Integration for wpDataTables

  • BiancaGroth replied

    Hello Milan,

    this is the one and only ticket that i know of. I did comment last friday or saturday in another thread and afterwards received an email to open a ticket. Which is this one.

    Please assist!

    Thanks

    Bianca

  •  472
    Isidora replied

     Hi Bianca,

    This ticket is open by user rpaula74 and this is ticket that I am talking about:

    https://tmsplugins.ticksy.com/ticket/1860905/

    Best regards.

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

    Amelia: FAQFacebookTwitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful FiltersGravity Forms Integration for wpDataTablesFormidable Forms Integration for wpDataTables