I can not load the plugin, not even from ftp. this error appears to me. What can I do? it seems like the file is too heavy. I enclose screenshots. Thank you Ilary
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE so nobody can see them except us.
I can not load the plugin, not even from ftp.
this error appears to me. What can I do? it seems like the file is too heavy. I enclose screenshots.
Thank you
Ilary
Hi Ilary,
Thank you for the purchase,
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE so nobody can see them except us.