We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
After I connect the employee to her google calendar, I could not choose which calendar will be synced. It seem to be Google Calendar is not connected as expected.
Hi THANH,
Thank you for the purchase.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE so nobody can see them except us.
Hi THANH,
I investigate the issue and probably you didn't properly configure Google Project and Google Credentials. This is the error message that I got:
"Error fetching OAuth2 access token, message: 'invalid_client: Unauthorized'"
Can you please take a look at the Video on this page - https://wpamelia.com/configuring-google-calendar/ to see how to configure Google Project and get the Google Client ID and Google Client Secret.
Hi THANH,
We are looking to add an option to display the events from Google calendar in Amelia calendar for some future updates, but for now it is not possible.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Hi THANH,
I can not tell you precisely when this will be added to the features but like I said this feature is on our priority to add for some future versions.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Sorry for chiming in..
Do you plan to check multiple google calendars for availability? I have several calendars to manage both private and business events, and currently Amelia is only checking one of my calendars for availability, which leads to a lot more open time slots than what's really available..