Hi Elliott, Thank you for your purchase and Happy New Year.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Also send me the link of the booking page so I can take a look.
OK, can you please send me the credentials to your phpmyadmin, it looks like some tables are not imported in the database so I can take a look and fix it for you.
Hi Support,
I notice that the booking not able to work, gets stuck on loading.
See a couple script errors on the console related to a slider library, and another
Uncaught (in promise) ReferenceError: currentURL is not defined.
Please take a look ASAP and get back to me.
Best regards
//Elliott
Hi Elliott,
Thank you for your purchase and Happy New Year.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Also send me the link of the booking page so I can take a look.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Hi Bogdan, just wanted to check that u were able to login to the site.
//Elliott
HI Elliott,
Sorry for not reaching you sooner but our working time is from 10:00 to 17:00 CET.
The issue here was that you do not have a service, you made a categories but no services.
If you add some service like I did for the Test category you will be able to see the booking form on that page.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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HI Elliott,
OK, can you please send me the credentials to your phpmyadmin, it looks like some tables are not imported in the database so I can take a look and fix it for you.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Elliott,
Can you also provide me WP credentials to your new site so I can test it out.
One table is missing in database so I will add it manually, this should fix the issue.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Elliott,
Can you please check now.
Let me know the result.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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It's showing now again, will test the whole flow of booking and get back to u if I stumble into any problems.
Thanks!
Hi Elliott,
Sure let me know.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables