In advance, thanks for your attention to this message.
Would it be possible either to add a service URL, or a customised field for services, so that we may add additional information in email notifications depending on the service? It's really important for us as we need to condition a meeting scheduled to obtain a URL.
Actually, in our case, what we are looking at is to add a conditional piece of text into an email notification IF the service chosen is a certain one, so that the text will not appear for other services. Is there any snippet of code that could make the trick?
Unfortunately we are using Ticksy as a third party helpdesk and we do not have permissions to make changes to the users, like changing or gathering information about username passwords etc.
As for the question below sorry to disappoint you but unfortunately something like adding the URL or additional information about the service like you described below is not possible to achieve with the plugin built in features at the moment.
Hi,
In advance, thanks for your attention to this message.
Would it be possible either to add a service URL, or a customised field for services, so that we may add additional information in email notifications depending on the service? It's really important for us as we need to condition a meeting scheduled to obtain a URL.
Actually, in our case, what we are looking at is to add a conditional piece of text into an email notification IF the service chosen is a certain one, so that the text will not appear for other services. Is there any snippet of code that could make the trick?
Does it make sense?
That would be most helpful, thanks!
Hi VST,
Thank you for your purchase.
Sorry but I did not quite understand how the URL should look and where it will be positioned.
Can you please explain me more or annotate in the screenshot where and how it should look, so I can give you my suggestion.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
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Hi VSTars,
Unfortunately we are using Ticksy as a third party helpdesk and we do not have permissions to make changes to the users, like changing or gathering information about username passwords etc.
As for the question below sorry to disappoint you but unfortunately something like adding the URL or additional information about the service like you described below is not possible to achieve with the plugin built in features at the moment.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables