As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I purchased the wpDataTables plugin last week and have been using it on a site on a local host. I'd like to use it temporarily on a live site. What's the best way to do that? I assume my license is only good for one site at a time. If I deactivate it from the first site can I install it with the original purchase code on the second one for a while in order to share a database with others? Do I have to deactivate and delete? Thank you.
Hello Robert.
Again, thank You for Your purchase.
As we are using Envato as the marketplace for selling the product, their licensing policies apply: https://codecanyon.net/licenses/terms/regular
Their policy in general is: one license is per one domain or project.
If your multiple sites are sub-sites of the same domain, and apply to the same project, you can use one license.
If these are installed on different domains, and are different projects, you would need a separate license per each.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables