As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I have configured the Amelia plugin for auto update by setting the purchase code in the settings tab, as described in the instructions. Can't figure out how to upgrade to the new version. (I am at 1.3.4.) My assumption was that I would be given an option to upgrade in the admin panel and then upgrade by clicking a lick. I don't see any such option.
Hi Bhavesh,
Auto update will be released soon, we wait for example 4-5 days after the release and then we release the auto update to avoid any issues but in the meantime you can manually update the plugin.
When downloading the new plugin version from CodeCanyon, please follow these steps to update manually from the existing version:
1. Go to your FTP and open WordPress plugins folder
2. Delete the old Amelia version folder
3. Upload the new version of Amelia
4. Go to WP-admin panel, and open the Plugins section
5. Deactivate Amelia, and then activate it again
Best regards.