Hi jasonbeckercreative,Thank you for your purchase.
Sorry for inconvenience,
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PrivateReply so nobody can see them except us.
I updated to Amelia 1.3.4 and my appointments and services/categories have disappeared.
I updated by dragging the Amelia folder via FTP to my server like I do with other plugin updates.
Looks like I still have my general settings, employees, locations, customers and finance info still there, thankfully.
Any thoughts on a fix to recover my lost information, or will I have to rebuild everything? Thank you—
Hi jasonbeckercreative,Thank you for your purchase.
Sorry for inconvenience,
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hi, it happened to me too.
Can I have your support too?
Hi Danilo,
We can see that you already open a ticket, so our support agent already answer you there so please continue conversation there.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables