Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Hi,
When try a test booking I don't get an email notification of my booking an when I try to sent a test email It sent the email but I don't get them.
Hi jonatanmoerman,Thank you for your purchase.
Can you please tell me which mail services you choose in Notification settings in plugin?
Can you please check do you have some errors in Inspect element->Console of the browser?
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hi,
Currently i'm using php mail and there are no errors.
Hi jonatanmoerman,
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hi Milan,
It is working now with WP MAIL setting. Thx for the answer.
But I have an other question now. When I sync my google calendar it shows up in my calendar but the persons who booked his name isn't showing. What can the problem be here?
Hi jonatanmoerman,
I am glad that email notification is working fine now.
From version 1.4 you have option Event Description in Google settings in Amelia plugin. This is a description of the event that will be displayed in the Google Calendar. You can insert text that you need and also you can use all placeholders that are available on the Notifications page like :
%customer_email%
%customer_first_name%
%customer_full_name%
%customer_last_name%
%customer_phone%
and if you insert this placeholders in Event Description field it will be shown all information from customer that made an appointment
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables