As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Hey there,
For some reason the column width is not the same across services.
I have 3 tabs each with a different shortcode, the first tab looks ok, but the 2nd and 3rd tabs the column width is bigger.
HI emy,
Thank you for your purchase.
Sorry for late response.
We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.
We visit your website and check all your table, and we can see that service containers have same width on all tabs.(attachments)
Did you find a solution in meanwhile?
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
If I knew before hand that support may take 3 days! to respond, I would have never recommended this plugin to my customers.
I managed to fix it by adding this CSS:
@media only screen and (min-width: 1200px)
{ .el-col-lg-12 {
width: 33% !important;
}}
Maybe you can offer a real solution.
Hi emy,
Thank you for your honest opinion.
We strive to provide high-quality support to all of our users, in this sense having a real-time support is not an optimal solution as it doesn't allow attaining to all the requests evenly, and also is harder to analyse the conversations later to figure out what can be added to the documentation and FAQs, or identify some feature requests. As we mention in our previous post we are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.
You can check on Envato market that "This author's response time can be up to 5 business days.", but we are doing our best to help each customer as soon as possible.
Your solution with CSS code is right choice. Width of the service container is dynamically adjusted based of number of service that you have in category.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables